Terms of service

This website is operated by The Baby Basket. Throughout the site, the terms “we”, “us” and “our” refer to The Baby Basket.

By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service.

Online Store Terms

By placing an order through our website, you confirm that you are legally able to enter into a contract and that the information you provide is accurate and complete.

You agree not to use our products for any unlawful or unauthorised purpose.

Product Information

We aim to ensure that all product descriptions, images, prices and availability information are accurate. However, errors may occasionally occur.

Product colours, packaging and details may vary slightly from images shown on the website.

We reserve the right to amend product information, pricing or availability at any time without prior notice.

Pricing and Payment

All prices are shown in GBP unless otherwise stated.

Payment must be made at the time of placing your order. Orders will not be processed until payment has been successfully received.

Order Acceptance

Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to refuse, cancel or limit any order where necessary, including where a product is unavailable, incorrectly priced, suspected to be fraudulent, or where an error has occurred.

Delivery

Delivery times are estimates only and may vary. We are not responsible for delays outside of our control, including courier delays, supplier delays or incorrect delivery information provided by the customer.

Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Product Use and Safety

All products must be used in accordance with the manufacturer’s instructions, warnings and guidance.

It is the customer’s responsibility to ensure products are suitable for their intended use, child’s age, size, weight and stage of development.

Limitation of Liability

We shall not be liable for any loss or damage caused by misuse of products, failure to follow instructions, normal wear and tear, or use of a product for an unintended purpose.

Nothing in these terms affects your statutory rights.